FAQ's
What area's do you deliver to?
We cover the following areas once a week:
Lincolnshire – (including Boston & East
Coast)
Humberside (including Hornsea, Withernsea,)
Nottinghamshire
Derbyshire (Including Burton-On-Trent)
Leicestershire /Loughborough
Sheffield/Rotherham
Peterborough
Manchester and surrounding areas
To learn the specific delivery day for your area, please contact us.
What are your prices?
10 inch Cakes - £21
10 inch NGCI and Vegan Cakes- £22
Monthly Special 10 inch cakes- £22
Tray Cakes- £12
Brownie and Flapjack Traybakes- £18
How do i order?
The order process is very simple. Once you have an account set up, you will be given a set order and delivery day. Each week you can choose your bakes and then order over the phone or via email. To set up an account, please contact us today on 01522 694411.
Do you have a minimum order?
We have a minimum order of 3 items for delivery. If it's less than 3 items, we charge a delivery fee of £10.
You are not required to place an order every week, should you not need cakes.
How do i store my cakes?
When you receive them, either keep them in the box for freezing or transfer them to an
airtight container or cake dome. All our cakes are best kept ambient and have a
shelf life of 2 weeks. They can be frozen for up to 6 months and will defrost within 4 hours.
How do i display my cakes?
To ensure the best shelf life, display bakes at room temperature or a bit cooler. Refrigerated units will dry them out, so display them in a glass cabinet or under a dome away from direct sunlight.
When purchasing cake domes we recommend an approx size of 32cm x 30cm.
Are your cakes freezeable?
All of our bakes can be frozen with no loss of flavour or quality if stored in an airtight
container. You should freeze bakes on the day you receive them if possible and
they can be frozen for up to 6 months.
How many portions do each item serve?
Round 10 inch cakes- 14 slices
Traybakes- 12 to 15 slices
Do you have allergen information?
All allergen information is available on the box when delivered. You can also find a copy of this underneath each item on our website.
How do I make a payment?
A copy of your invoice will be attached with your delivery note and it includes our bank details for a direct transfer. Please ensure to state your business name as the payment reference.
Alternatively, you can pay cash on delivery with one of our Original Cake Company delivery drivers who will mark your invoice as paid on the day.
The final option is to pay through the link which will be sent digitally with your emailed invoice.
For further information please contact accounts on 01522 694411.
![](http://originalcakecafe.co.uk/cdn/shop/files/j_and_j.jpg?v=1704812492&width=1500)
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